Data and KPIs
1. Healthcare Data Strategy & Governance
- Enterprise data governance framework
- Data standards, definitions & master data dictionary
- KPI ownership structure & responsibility matrix
- Data quality assurance systems
- Metadata & data integrity controls
2. KPI Framework Design & Implementation
- Hospital-wide KPI architecture
- Clinical KPIs (mortality, sepsis, SSI, VTE, ICU bundles)
- Nursing KPIs (falls, pressure injuries, staffing mix)
- Operational KPIs (ALOS, occupancy, flow metrics)
- Financial KPIs (cost per patient day, CMI, RCM indicators)
- Patient experience KPIs (PROMs, PREMs)
3. Advanced Analytics & Dashboards
- Real-time dashboards for leadership & clinical teams
- KPI heatmaps, trends & predictive modelling
- Infection control & safety dashboards
- Analytics for OT efficiency, ER flow & inpatient metrics
- Automated monthly/quarterly scorecards
- Command-centre setup
4. Clinical & Operational Benchmarking
- Internal multi-hospital benchmarking
- Alignment with IHI, AHRQ, NHS, NABH
- Comparator groups for private hospitals
- Variation analysis & performance insights
5. Data Extraction, Validation & Quality Assurance
- HIS/EHR data mapping & extraction
- Validation rules & logic checks
- Duplicate & missing data correction
- Workflow tracing to improve data capture
- Coding accuracy audits (ICD-10, DRG, CPT)
6. KPI Reporting Systems & Automation
- Automated dashboards (Power BI/Tableau)
- API-based integrations
- Alerts for red-flag indicators
- Digital pipelines for quality, finance & ops
- Monthly KPI reporting packs for governance
7. Training & Capacity Building
- Data literacy training for all levels
- KPI interpretation & action planning workshops
- Coding & documentation accuracy training
- Analytics bootcamps (Power BI, Excel)
- Leadership training on dashboards
8. Research, Forecasting & Population Health Analytics
- Trend forecasting for admissions & outcomes
- Outbreak prediction using safety data
- Chronic disease outcomes measurement
- Health equity analytics for Tier-2/3 India
- Publications & whitepapers
9. Centre of Excellence Collaborative Services
- Regional data-sharing networks
- Multi-centre analytics & research
- Support for public health authorities
- Community & rural health intelligence
10. Trusted Partner Ethos
- Transparency in KPI definitions
- Shared purpose: improving outcomes & trust
- Co-design with clinical teams
- Building long-term data capability
- Privacy, security & responsible analytics